F&B Director: Elevate Guest Experience & Profit

Highgate; Lahaina (HI); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer 8

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty and personal/military leave

Job summary

Highgate Hotels is seeking a Director of Food & Beverage to coordinate, supervise and direct all property F&B operations, ensuring profitability, quality products, and service excellence. The role involves marketing ideas to promote business, reducing turnover, and managing budgets and staffing across F&B programs.

The position requires extensive F&B experience, on-site availability, and rigorous adherence to SOPs and local liquor laws.

Qualifications

• This is an on-site position.
• At least 6 years of progressive experience in a hotel or related field; or a 4-year degree and 3 years related experience; or a 2-year degree and 4+ years related experience.
• Must be proficient in Windows, company-approved spreadsheets, and word processing.
• Knowledge of F&B preparation techniques, health department rules and liquor laws.
• Long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to move objects.

Responsibilities

• Supervise all F&B personnel and coordinate departments to meet budgets.
• Respond to guest complaints in a timely manner and maintain high service levels.
• Prepare and monitor the F&B budget and department performance; forecast as needed.
• Monitor industry trends and adjust operations to stay competitive and profitable.
• Coordinate with Executive Committee and keep leadership informed of F&B issues.
• Ensure compliance with SOPs, health and safety regulations, and liquor laws.
• Attend hotel meetings and participate in MOD coverage as required.
• Maintain regular attendance and professional appearance per Highgate standards.

Job description

Highgate Hotels is seeking a Director of Food & Beverage to coordinate, supervise and direct all property F&B operations, ensuring profitability, quality products, and service excellence. The role involves marketing ideas to promote business, reducing turnover, and managing budgets and staffing across F&B programs.

The position requires extensive F&B experience, on-site availability, and rigorous adherence to SOPs and local liquor laws.