F&B Outlet Floor Lead & Mentor

Paycom - ATS; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Azul Hospitality is seeking a Food and Beverage Outlet Lead to manage service flow across outlets and banquet events. You will guide team members on setup, service, and breakdown while ensuring adherence to BEOs, standards, and safety.

The role involves coaching staff, resolving guest concerns, and coordinating with culinary teams to maintain smooth operations. The position requires 2–3 years of high-volume beverage and banquet experience, 21+ to serve alcohol, and a strong emphasis on

Qualifications

• Must be able to speak, read, write, and understand English in the workplace.
• Excellent leadership and customer relations skills.
• Detail oriented with strong organizational abilities.

Responsibilities

• Act as the main point of contact for service flow during shifts in both outlet and banquet settings.
• Guide team members on setup, service, and breakdown in accordance with BEOs and standards.
• Ensure cleanliness and readiness of service areas before, during, and after shifts.
• Train new bartenders and barbacks; coach and maintain team morale.
• Communicate shift updates and guest preferences to team and leadership.
• Assist with food and beverage, bar operation, bussing, and reset as needed.

Skills

Leadership

Customer service

Communication

Attention to detail

Team training

Problem solving

Education

High school diploma or equivalent

Tools

PMS

POS

MS Office

Windows OS

Job description

Azul Hospitality is seeking a Food and Beverage Outlet Lead to manage service flow across outlets and banquet events. You will guide team members on setup, service, and breakdown while ensuring adherence to BEOs, standards, and safety.

The role involves coaching staff, resolving guest concerns, and coordinating with culinary teams to maintain smooth operations. The position requires 2–3 years of high-volume beverage and banquet experience, 21+ to serve alcohol, and a strong emphasis on