F&B Operations Leader

Hei Hotels Inc.; Brickell Hammock (FL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and holiday program

Pet insurance

401(k) with matching funds

Hotel room discount program

YouDecide program

Job summary

HEI Hotels & Resorts is seeking a Restaurant General Manager for Brickell Arch, a Luxury Collection Hotel, Miami. The role oversees restaurant, room service and bar operations, driving guest satisfaction and compliance with policies.

You will lead HR activities across outlets, implement programs, forecast budgets, and create promotions to capture more in-house guests and local market share. Experience in hotel operations is preferred.

Qualifications

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Thorough knowledge of restaurant/hotel practices and procedures.
• Supervision, management, and communication skills are required.

Responsibilities

• Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods, and oversee bar operations.
• Manage Human Resources across outlets: hire, schedule, train, develop, empower, coach and counsel staff, conduct performance reviews.
• Implement company programs and ensure compliance with LSOPs/SOPs and safety regulations.
• Forecast and control outlet budgets (labor, food/beverage costs, supplies) to maximize revenue and control expenses.
• Respond to customer trends and feedback, design promotions to attract in-house guests and local market share.
• Monitor maintenance and sanitation to protect assets and ensure quality service.
• Ensure attendance rules are followed and duties are performed; perform other job-related tasks as assigned.

Education

Post-high school education

Job description

HEI Hotels & Resorts is seeking a Restaurant General Manager for Brickell Arch, a Luxury Collection Hotel, Miami. The role oversees restaurant, room service and bar operations, driving guest satisfaction and compliance with policies.

You will lead HR activities across outlets, implement programs, forecast budgets, and create promotions to capture more in-house guests and local market share. Experience in hotel operations is preferred.