Eyewear Fitting & Customer Experience Specialist

joinaegvision; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

joinaegvision is seeking an optician to assist patients with eyewear selection, measurements, and lens prescriptions. You will dispense glasses, ensure proper fit, and communicate with lab technicians to track orders.

Responsibilities include taking precise measurements, educating patients on frame care, and maintaining a clean, organized showroom. Prior optical experience and strong customer service are valued.

Qualifications

• High School Diploma required; one year of optician experience preferred.
• HIPAA knowledge preferred.
• Strong organizational and communication skills.
• Excellent customer service and sales abilities.
• Manual dexterity and hand-eye coordination.
• Ability to lift up to 30 lbs and stand up to 8 hours.

Responsibilities

• Assist patients in selecting frames, lenses, and treatments to fit needs.
• Take and verify eye measurements and ensure correct fit.
• Dispense glasses, adjust for comfort and visual acuity.
• Communicate with technicians and store staff to track orders.
• Maintain store cleanliness and restock displays.

Skills

Customer service

Communication skills

Organization

Sales experience

Manual dexterity

Punctuality

Education

High School Diploma

Tools

Pupilometer

PD Sticks

Lensometer

Pliers

Wrenches

Frame warmers

Job description

joinaegvision is seeking an optician to assist patients with eyewear selection, measurements, and lens prescriptions. You will dispense glasses, ensure proper fit, and communicate with lab technicians to track orders.

Responsibilities include taking precise measurements, educating patients on frame care, and maintaining a clean, organized showroom. Prior optical experience and strong customer service are valued.