Eyewear Fitting Specialist & Patient Experience

joinaegvision; Pennsylvania; On-site; USD 34,000 - 68,000; Full time

Job summary

Joinaegvision is seeking an Optician to assist patients in selecting frames, lenses and coatings, take measurements, and dispense eyewear with accurate prescriptions. You will balance sales with exceptional service, educate patients on care, and coordinate with optometrists and lab technicians to ensure timely fulfillment.

The role requires strong communication, attention to detail, and physical stamina to lift up to 30lbs and stand for long periods.

Qualifications

• High School Diploma required
• At least 1 year experience as an Optician preferred
• HIPAA experience preferred
• Strong organizational skills and attention to detail
• Strong communication and customer service skills
• Manual dexterity and hand-eye coordination
• Ability to lift up to 30lbs, bend, kneel, and stand for long periods

Responsibilities

• Sell eyewear and accessories and ensure proper fit for patients
• Develop own clientele through outstanding service and referrals
• Keep up-to-date with products, rebates, lenses and frames
• Assist patients in selecting frames, lens types and treatments
• Take and verify patient measurements and prescriptions
• Create work orders for lab technicians
• Follow up on orders and communicate status to patients
• Adjust eyewear for proper fit and comfort
• Educate patients on care and maintenance of eyewear and contacts
• Collaborate with technicians, front desk, managers and optometrists

Skills

Customer service

Sales

Communication

Organization

Attention to detail

Physical stamina

Education

High School Diploma

Tools

Pupilometer

PD Sticks

Lensometer

Frame warmer

Job description

Joinaegvision is seeking an Optician to assist patients in selecting frames, lenses and coatings, take measurements, and dispense eyewear with accurate prescriptions. You will balance sales with exceptional service, educate patients on care, and coordinate with optometrists and lab technicians to ensure timely fulfillment.

The role requires strong communication, attention to detail, and physical stamina to lift up to 30lbs and stand for long periods.