Vision Care Optician | Patient Experience & Eyewear Expert

joinaegvision

Charlotte (MI)

On-site

USD 42,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Job summary

AEG Vision is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will help patients select frames and lenses that fit prescription, lifestyle, and style, ensuring accurate measurements and proper lens dispensing.

Responsibilities include taking prescriptions from optometrists, entering data into EHR/ALE, and communicating with technicians. Strong customer service and fit expertise are essential for success.

Qualifications

  • High School or GED required.
  • ABO/NCLE preferred but not required.
  • Minimum of one-year experience as an Optician preferred.
  • Experience with HIPAA requirements preferred.
  • PC skills including MS Office, Windows, and Word processing.
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.

Responsibilities

  • Delivers extraordinary experience to each patient and explains customized recommendations.
  • Assist patients in selecting frames, lenses, and treatments.
  • Keep informed on products, rebates, lenses, and frames.
  • Enter prescription data into EHR/ALE and attach documentation.
  • Communicate with technicians and managers on order status.
  • Inspect final product for flaws, fit, and comfort.

Skills

Customer service
Verbal communication
Written communication
Organizational skills
Attention to detail
Mac Office/MS Office
HIPAA knowledge
Dexterity

Education

High School or GED
ABO/NCLE preferred

Tools

Pupilometer
PD sticks
Lensometer
Pliers
Wrenches
Frame warmers

Job description

AEG Vision is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will help patients select frames and lenses that fit prescription, lifestyle, and style, ensuring accurate measurements and proper lens dispensing.

Responsibilities include taking prescriptions from optometrists, entering data into EHR/ALE, and communicating with technicians. Strong customer service and fit expertise are essential for success.

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