Vision Care Optician | Patient Experience & Eyewear Expert

joinaegvision; Charlotte (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will help patients select frames and lenses that fit prescription, lifestyle, and style, ensuring accurate measurements and proper lens dispensing.

Responsibilities include taking prescriptions from optometrists, entering data into EHR/ALE, and communicating with technicians. Strong customer service and fit expertise are essential for success.

Qualifications

• High School or GED required.
• ABO/NCLE preferred but not required.
• Minimum of one-year experience as an Optician preferred.
• Experience with HIPAA requirements preferred.
• PC skills including MS Office, Windows, and Word processing.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Delivers extraordinary experience to each patient and explains customized recommendations.
• Assist patients in selecting frames, lenses, and treatments.
• Keep informed on products, rebates, lenses, and frames.
• Enter prescription data into EHR/ALE and attach documentation.
• Communicate with technicians and managers on order status.
• Inspect final product for flaws, fit, and comfort.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Attention to detail

Mac Office/MS Office

HIPAA knowledge

Dexterity

Education

High School or GED

ABO/NCLE preferred

Tools

Pupilometer

PD sticks

Lensometer

Pliers

Wrenches

Frame warmers

Job description

AEG Vision is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will help patients select frames and lenses that fit prescription, lifestyle, and style, ensuring accurate measurements and proper lens dispensing.

Responsibilities include taking prescriptions from optometrists, entering data into EHR/ALE, and communicating with technicians. Strong customer service and fit expertise are essential for success.