Eyewear Client Advisor: Vision Care & Sales Training

MyEyeDr.; Eldersburg (MD); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Vision coverage

Associate discounts on products

Job summary

MyEyeDr. in Eldersburg, MD is seeking an Eyewear Consultant to help patients see, look, and be their best. Training and tools will be provided to learn about eyewear, insurance explanations, and delivering a best-in-class patient experience. Some weekend and evenings shifts are required.

You will collaborate with doctors and teams to ensure a seamless patient journey and achieve office goals while representing the MyEyeDr. brand with a patient-centric approach.

Qualifications

• Experience in a customer facing or sales related position.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales

Team player

Job description

MyEyeDr. in Eldersburg, MD is seeking an Eyewear Consultant to help patients see, look, and be their best. Training and tools will be provided to learn about eyewear, insurance explanations, and delivering a best-in-class patient experience. Some weekend and evenings shifts are required.

You will collaborate with doctors and teams to ensure a seamless patient journey and achieve office goals while representing the MyEyeDr. brand with a patient-centric approach.