Eyewear Sales & Care Advisor

MyEyeDr.; Keller (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams, delivering personalized eyecare and a best-in-class patient experience. No optical experience? Training and tools will be provided to learn about frames, lenses, and insurance basics.

You will work with a friendly, fast-paced team, weekend/evening shifts required, and contribute to meeting office goals while helping patients see and look their best.

Qualifications

• Experience in a customer-facing or sales role preferred.
• Willing to learn about industry, product, and services.
• Ability to meet office sales goals with a can-do attitude.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising their needs.
• Assist patients in eyewear/frame/lens selection with knowledge of product lines and options to educate on best fit.
• Consistently deliver sales results and office goals through cultivating a patient experience built on relationships and trust.
• Provide patients with a comprehensive explanation of insurance benefits.
• Utilize training to fit, measure, and adjust eyeglasses from our wide selection of eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their chosen lenses or frames.
• Collaborate with doctor(s) and team members to provide a seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales

Problem solving

Teamwork

Learning mindset

Communication

Job description

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams, delivering personalized eyecare and a best-in-class patient experience. No optical experience? Training and tools will be provided to learn about frames, lenses, and insurance basics.

You will work with a friendly, fast-paced team, weekend/evening shifts required, and contribute to meeting office goals while helping patients see and look their best.