EyeCare Office Manager: Patient Experience & Growth

EyeCare Partners LLC; Fredericksburg (VA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k matching

PTO & holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

EyeCare Partners LLC in Fredericksburg is seeking an Office Manager to lead a single-location operation, drive the Total Patient Experience, and maximize retail revenue while supporting clinical needs.

You will manage staff, scheduling, inventory, training, and safety, liaise with doctors, supervise KPIs, handle cash, and ensure HIPAA/OSHA compliance. This role requires strong organizational and communication skills and a patient-focused approach.

Qualifications

• Industry-related experience is beneficial.
• A favorable background check is required by state law.
• Must provide proof of identity and right to work in the United States.

Responsibilities

• Direct and drive the overall sales and profitability of the office via Total Patient Experience (TPE).
• Develop and maintain relationships with doctors; act as liaison between doctor and office team.
• HR management: recruit, train, coach, and develop team members; oversee KPI scorecards.

Skills

Industry experience

Background check

Right to work

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC in Fredericksburg is seeking an Office Manager to lead a single-location operation, drive the Total Patient Experience, and maximize retail revenue while supporting clinical needs.

You will manage staff, scheduling, inventory, training, and safety, liaise with doctors, supervise KPIs, handle cash, and ensure HIPAA/OSHA compliance. This role requires strong organizational and communication skills and a patient-focused approach.