Eye Care Office Manager & Operations Leader

eyecarecenter, OD, PA; Raleigh (NC); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Résumé du poste

EyeCare Partners seeks an Office Manager to lead a busy ophthalmology/optometry office, delivering a world-class Total Patient Experience that boosts retail sales while meeting medical patient needs. You’ll oversee all location operations, from staff coaching and scheduling to merchandising, inventory control and safety compliance.

The role requires strong leadership, HIPAA/OSHA awareness, cash handling discipline, and the ability to build relationships with doctors and the office team.

Qualifications

• Must have management experience leading a team
• Experience in eye care or clinical office operations is beneficial
• Must be able to provide proof of identity and right to work in the United States
• ABO, NCLE and/or LDO could be preferred

Responsabilités

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Connaissances

Management experience

Industry experience

Formation

High school diploma or GED

Outils

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Description du poste

EyeCare Partners seeks an Office Manager to lead a busy ophthalmology/optometry office, delivering a world-class Total Patient Experience that boosts retail sales while meeting medical patient needs. You’ll oversee all location operations, from staff coaching and scheduling to merchandising, inventory control and safety compliance.

The role requires strong leadership, HIPAA/OSHA awareness, cash handling discipline, and the ability to build relationships with doctors and the office team.