EyeCare Advisor - Part-Time, Patient-First Optical Expert

LensCrafters; Cumming (GA); In loco; USD 19.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Health care

Retirement savings

Paid time off

Employee discounts

Descrizione del lavoro

LensCrafters in Cumming, GA is seeking a part-time EyeCare Advisor to deliver the LensCrafters Experience and ensure high-quality patient care. You will greet customers, assist with frame selection, and coordinate with clinical staff to support exam flow.

The role emphasizes strong communication, cash handling, and sales skills, with attention to HIPAA and accurate records. A focus on fashion trends and service excellence is essential.

Competenze

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Mansioni

• Greets customers promptly (within 30 seconds).
• Answers the telephone promptly (3 rings).
• Explains all required paperwork, tests, products and services.
• Reviews prescriptions and patient information; consults with Optician/Managing Doctor or Retail Management when necessary.
• Assists in selecting frames and lenses for vision, lifestyle, and budget.
• Performs pre-examination testing with accuracy and explains measurements.
• Maintains and disinfects contact lens inventory; supports the Optometrist as needed.
• Operates the POS system and processes transactions with accuracy.

Conoscenze

Customer service

Communication

Math skills

Sales skills

Cash handling

Organization

Fashion trends

Problem solving

Formazione

High School graduate or equivalent

Descrizione del lavoro

LensCrafters in Cumming, GA is seeking a part-time EyeCare Advisor to deliver the LensCrafters Experience and ensure high-quality patient care. You will greet customers, assist with frame selection, and coordinate with clinical staff to support exam flow.

The role emphasizes strong communication, cash handling, and sales skills, with attention to HIPAA and accurate records. A focus on fashion trends and service excellence is essential.