Eye Surgery Scheduler & Patient Advocate

ReFocus Eye Health; Hatboro (Montgomery County); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health in Hatboro is seeking a highly organized Surgical Coordinator to manage our surgical bookings and schedules. This full-time role requires coordinating procedures, communicating with patients and surgeons, and maintaining accurate records.

The ideal candidate has healthcare scheduling experience, strong organizational and interpersonal skills, and proficiency with EMR systems. Excellent multitasking and a calm, professional demeanor under pressure are essential.

Qualifications

• Experience in healthcare scheduling preferred.
• Strong communication and organization.
• Familiarity with medical terminology and HIPAA.

Responsibilities

• Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.
• Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
• Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.
• Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.
• Accurate documentation: Obtain and maintain accurate patient information and surgical records.
• Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.
• Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.
• Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Skills

Healthcare scheduling

Medical terminology

Communication skills

Organizational skills

HIPAA compliance

Calm under pressure

Education

High school diploma or equivalent

Tools

EMR software

Clinic scheduling software

Job description

ReFocus Eye Health in Hatboro is seeking a highly organized Surgical Coordinator to manage our surgical bookings and schedules. This full-time role requires coordinating procedures, communicating with patients and surgeons, and maintaining accurate records.

The ideal candidate has healthcare scheduling experience, strong organizational and interpersonal skills, and proficiency with EMR systems. Excellent multitasking and a calm, professional demeanor under pressure are essential.