Eye Surgery Scheduler & Patient Experience Lead

Refocus Eye Health; Rochelle Park (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Refocus Eye Health in Rochelle Park, NJ is seeking a highly organized Surgical Coordinator to manage surgical bookings and schedules. You will coordinate procedures, communicate with patients and surgeons, and maintain accurate records to ensure a smooth patient experience.

Join a multi-specialty ophthalmology team committed to compassionate care, HIPAA compliance, and efficient clinic operations. The ideal candidate has healthcare scheduling experience, strong terminology knowledge, and

Qualifications

• Proven experience in a healthcare setting, ideally surgical scheduling or coordination.
• Strong understanding of medical terminology and surgical procedures.
• Exceptional communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in computer systems and electronic medical records.
• Ability to remain calm and professional under pressure.
• Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.

Responsibilities

• Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.
• Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
• Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.
• Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.
• Accurate documentation: Obtain and maintain accurate patient information and surgical records.
• Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.
• Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.
• Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Skills

Healthcare scheduling

Medical terminology

Communication skills

Organizational skills

EMR systems

Calm under pressure

Administrative tasks

High school diploma

Education

High school diploma or equivalent

Job description

Refocus Eye Health in Rochelle Park, NJ is seeking a highly organized Surgical Coordinator to manage surgical bookings and schedules. You will coordinate procedures, communicate with patients and surgeons, and maintain accurate records to ensure a smooth patient experience.

Join a multi-specialty ophthalmology team committed to compassionate care, HIPAA compliance, and efficient clinic operations. The ideal candidate has healthcare scheduling experience, strong terminology knowledge, and