Ophthalmology Surgery Scheduler & Patient Advocate

ReFocus Eye Health; Cherry Hill Township (NJ); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with match

Health, dental, vision

Disability & life insurance

Flexible spending account

Paid time off

Job summary

ReFocus Eye Health is seeking a highly organized Surgical Coordinator to manage surgical bookings and schedules in a fast-paced ophthalmology practice.

You will coordinate procedures, communicate with patients and surgeons, maintain accurate records, and support the surgical team while ensuring HIPAA compliance and high-quality patient care.

The role requires strong EMR skills, excellent multitasking, and a professional demeanor under pressure.

Qualifications

• Experience in a healthcare setting, ideally surgical scheduling or coordination.
• Strong understanding of medical terminology and surgical procedures.
• Exceptional communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in computer systems and electronic medical records.
• Ability to remain calm and professional under pressure.
• Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.
• High school diploma or equivalent required.

Responsibilities

• Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.
• Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
• Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.
• Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.
• Accurate documentation: Obtain and maintain accurate patient information and surgical records.
• Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.
• Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.
• Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Skills

Healthcare scheduling

Medical terminology

Communication skills

Organization

EMR systems

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

ReFocus Eye Health is seeking a highly organized Surgical Coordinator to manage surgical bookings and schedules in a fast-paced ophthalmology practice.

You will coordinate procedures, communicate with patients and surgeons, maintain accurate records, and support the surgical team while ensuring HIPAA compliance and high-quality patient care.

The role requires strong EMR skills, excellent multitasking, and a professional demeanor under pressure.