Eye Exam Tech: Patient Experience & Data Support

Warby Parker; Rochester (MN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) plan

Parental leave

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking an Optometric Technician to support doctors in a fast-paced retail eye care setting in Rochester, MN. You will collect preliminary data, assist with eye exams, and train patients and teammates in contact lens insertion/removal.

The role emphasizes patient care, teamwork, and meticulous record-keeping, with opportunities to work with both in-store and video-assisted exams.

Qualifications

• 1+ years of experience in a medical environment supporting doctors.
• CPOT certification or Optometric Technician training preferred.
• Familiar with healthcare technology systems and equipment (EMR, retinal cameras).

Responsibilities

• Act as the primary liaison between doctor and patient, establishing rapport with eye exam patients.
• Perform preliminary clinical data collection (autorefraction, visual acuity, eye pressure, pupil testing).
• Support in person and video assisted eye exam appointments as available.
• Train new contact lens wearers on insertion/removal; train teammates as directed by Store Leader.
• Assist with appointment confirmations and outreach to ensure seamless patient experience.
• Maintain organized exam rooms, restock supplies, and keep equipment clean.

Skills

Patient care

Multitasking

Communication

Organization

Tech-savvy

Tools

EMR systems

G Suite

Job description

Warby Parker is seeking an Optometric Technician to support doctors in a fast-paced retail eye care setting in Rochester, MN. You will collect preliminary data, assist with eye exams, and train patients and teammates in contact lens insertion/removal.

The role emphasizes patient care, teamwork, and meticulous record-keeping, with opportunities to work with both in-store and video-assisted exams.