Eye Care Technician: Elevate Exams & Patient Experience

Warby Parker; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) plan

Parental leave

Short-term disability

Employee stock purchase plan

Employee assistance program (EAP)

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker is seeking an Optometric Technician to work closely with our optometrists in a fast-paced store environment. You will assist with pre-testing, collect essential data, and help with contact lens training while ensuring a smooth patient experience.

You will support in-person and video-assisted exams, maintain accurate records, and help prepare reports for other medical professionals as needed. HIPAA adherence and careful data management are essential.

Qualifications

• Experience in a medical environment preferred.
• Familiar with HIPAA/privacy policies and patient data handling.
• Proficient with eye exam equipment and data collection devices.

Responsibilities

• Act as primary liaison between doctor and patient to build rapport.
• Perform pre-testing and collect clinical data (autorefraction, visual acuity, eye pressure, etc.).
• Support in-person and video-assisted eye exam appointments where available.
• Assist with contact lens training and staff training as directed.
• Assist with appointment flow, confirmations, and follow-ups to ensure smooth experiences.

Skills

Patient care

Team collaboration

Attention to detail

Multitasking

Education

CPOT certification

Optometric Technician training program

Job description

Warby Parker is seeking an Optometric Technician to work closely with our optometrists in a fast-paced store environment. You will assist with pre-testing, collect essential data, and help with contact lens training while ensuring a smooth patient experience.

You will support in-person and video-assisted exams, maintain accurate records, and help prepare reports for other medical professionals as needed. HIPAA adherence and careful data management are essential.