Eye Clinic Patient Experience Associate (Paid Training)

Eye Associates of Winchester; Winchester (VA); In loco; USD 22.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off & Holidays

Life & Disability Insurance

Tuition Reimbursement

Continuing Education Support

Certification Sponsorship

Employee Eyewear Discounts

Referral Bonus Opportunities

Descrizione del lavoro

AVPSEES Group is seeking a reliable Patient Experience Specialist I to join our eye clinic in Winchester, VA. You will welcome clients, manage calls, and handle patient check-ins/check-outs with empathy and attention to detail.

The role requires strong computer skills, typing proficiency, and a commitment to delivering positive patient experiences, while supporting the team’s standards and values. Training will be provided.

Competenze

• Must have excellent communication and customer service skills.
• Experience in healthcare or service industry preferred.
• Empathetic with attention to patient needs.
• Strong organizational skills and attention to detail.
• Proficiency with computers and data entry.
• Ability to work as part of a team.
• Background check and drug screen may be required.
• Demonstrated integrity and reliability.

Mansioni

• Answer incoming calls on a multi-line phone system.
• Register patients and verify records are up-to-date.
• Verify personal and insurance information.
• Schedule and reschedule appointments.
• Process payments and reconcile cash.
• Handle patient check-ins and check-outs.
• Provide courteous, empathetic service.
• Complete other duties as assigned.

Conoscenze

Strong communication

Customer service

Empathy

Computer literacy

Typing skills

Team player

Medical office experience

Attention to detail

Formazione

High School diploma or GED

Associate degree preferred

Descrizione del lavoro

AVPSEES Group is seeking a reliable Patient Experience Specialist I to join our eye clinic in Winchester, VA. You will welcome clients, manage calls, and handle patient check-ins/check-outs with empathy and attention to detail.

The role requires strong computer skills, typing proficiency, and a commitment to delivering positive patient experiences, while supporting the team’s standards and values. Training will be provided.