Eye Care Patient Experience Specialist - Paid Training

AVP.SEES; Winchester (VA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Career Development

Growth Opportunities

Team Environment

Benefits Package

Tuition Reimbursement

Eyewear Discounts

Referral Bonus

Job summary

AVPSEES Group is seeking a reliable Patient Experience Specialist I to join our eye clinic. You will greet clients, manage calls, and handle patient check-ins and check-outs with a friendly, empathetic approach.

The ideal candidate has strong computer skills, fast typing, attention to detail, and a passion for creating positive patient experiences while upholding our standards of care and professionalism. We offer paid training, career development, benefits, tuition reimbursement, and

Qualifications

• Strong communication and customer service skills.
• Healthcare/service-industry experience preferred.
• Empathetic personality focused on patient needs.
• Excellent organizational skills and attention to detail.
• Proficient computer skills and typing ability.
• Team-oriented with professional conduct.

Responsibilities

• Answer calls on a multi-line system and respond to inquiries.
• Register patients and verify records are up-to-date.
• Verify personal and insurance info for services.
• Schedule and reschedule appointments and procedures.
• Process medical record requests and payments.
• Conduct daily cash reconciliation and reporting.
• Perform other duties as assigned by management.

Skills

Communication skills

Healthcare experience

Empathy

Organizational skills

Computer literacy

Team player

High school diploma

Education

High School diploma

GED

Job description

AVPSEES Group is seeking a reliable Patient Experience Specialist I to join our eye clinic. You will greet clients, manage calls, and handle patient check-ins and check-outs with a friendly, empathetic approach.

The ideal candidate has strong computer skills, fast typing, attention to detail, and a passion for creating positive patient experiences while upholding our standards of care and professionalism. We offer paid training, career development, benefits, tuition reimbursement, and