Eye Care Technician — Elevate Patient Exams

LensCrafters; Milwaukee (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Milwaukee seeks an Optometric Technician to deliver the LensCrafters Experience, ensuring high-quality eye care and seamless coordination between exam and retail functions. You will support the optometrist, help manage patient flow, and maintain accurate records while providing exceptional customer service.

The role emphasizes strong communication, organization, and a professional demeanor in a fast-paced retail optical environment, with potential bonuses and comprehensive

Qualifications

• Minimum of one year strong customer service skills (internal/external).
• Leadership skills and ability to work autonomously.
• Strong communicator and listener.
• Organization and problem-solving abilities.

Responsibilities

• Greet patients promptly with a smile and maintain a professional image.
• Answer phones in a friendly, courteous manner.
• Assist the optometrist during eye examinations and prepare patients.
• Review prescriptions and patient information with care; flag special needs.
• Maintain HIPAA-compliant handling of patient records and data.
• Enter data accurately into CIAO system and manage inventory.

Skills

Customer service

Communication

Leadership

Organization

Education

High school diploma or equivalent

Job description

LensCrafters in Milwaukee seeks an Optometric Technician to deliver the LensCrafters Experience, ensuring high-quality eye care and seamless coordination between exam and retail functions. You will support the optometrist, help manage patient flow, and maintain accurate records while providing exceptional customer service.

The role emphasizes strong communication, organization, and a professional demeanor in a fast-paced retail optical environment, with potential bonuses and comprehensive