Optometric Technician - Patient-Focused Eye Care Pro

LensCrafters; Knoxville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

LensCrafters is seeking an Optometric Technician to deliver the LensCrafters Experience. You will support the doctor and retail team during exams, obtain patient histories, and prepare patients for examinations with attention to detail.

Maintain HIPAA-compliant records and assist with contact lens operations. Ideal candidates have strong customer service, organizational skills, and the ability to multitask in a fast-paced setting, ensuring high-quality patient care and positive experiences for

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills (internal/external).
• Leadership skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to work autonomously.

Responsibilities

• Greet patients promptly and maintain a professional image.
• Answer the telephone promptly in a friendly manner.
• Assist the optometrist with eye examinations and pre-exam tasks.
• Review prescriptions and patient information for accuracy.
• Handle patient records in accordance with HIPAA.
• Support retention by making reminder and no-show calls.

Skills

Customer service

Leadership

Communication

Problem solving

Organization

Interpersonal skills

Autonomy

Education

High School diploma

Job description

LensCrafters is seeking an Optometric Technician to deliver the LensCrafters Experience. You will support the doctor and retail team during exams, obtain patient histories, and prepare patients for examinations with attention to detail.

Maintain HIPAA-compliant records and assist with contact lens operations. Ideal candidates have strong customer service, organizational skills, and the ability to multitask in a fast-paced setting, ensuring high-quality patient care and positive experiences for