Eye Care Surgical Scheduler — Patient-Focused Coordination

Virginia Eye Institute; Virginia (MN); Hybrid; USD 26,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Continuing education

Advancement programs

Job summary

The Virginia Eye Institute in Richmond, VA, is seeking a Surgical Coordinator for our Westchester clinic. The role focuses on scheduling office-based and hospital procedures, coordinating with providers, and maintaining patient rapport.

Strong organizational and communication skills are essential for success in a fast-paced ophthalmology setting. Ideal candidates are reliable team players who manage multiple tasks, ensure proper pre-procedure steps, and maintain accurate documentation in the

Qualifications

• HS diploma or equivalent; associates degree preferred in business or medical field.
• 1–3 years' experience in ophthalmology or medical scheduling.
• Knowledge of insurance company procedures.
• Strong interpersonal communication; ability to build and maintain relationships with patients, physicians, management and co-workers.
• Ability to work independently and in a team; maintain confidentiality and attention to detail.

Responsibilities

• Schedules office and Ambulatory Surgical Center procedures in the appropriate time/location slot using scheduling codes.
• Schedules diagnostic tests and imaging; ensures time is utilized efficiently.
• Coordinates with staff to ensure necessary equipment is on site for procedures.
• Enters notes and special instructions in the electronic medical record.
• Responds to patient questions with clear information on test preparations, arrival times, and directions.
• Obtains prior authorization or coordinates authorization with needed parties.
• Ensures medical clearance and pre-surgical testing as required.
• Performs pre-procedure phone calls and confirms appointment times with patients.
• Ensures discharge instructions are reviewed and follow-up appointments scheduled.
• Gathers advance directives documentation as applicable.

Skills

Interpersonal communication

Insurance procedures

Confidentiality

Attention to detail

Independent and team work

Education

HS diploma or equivalent

Associates degree or some college in business/medical field

Tools

Electronic Medical Records (EMR)

Job description

The Virginia Eye Institute in Richmond, VA, is seeking a Surgical Coordinator for our Westchester clinic. The role focuses on scheduling office-based and hospital procedures, coordinating with providers, and maintaining patient rapport.

Strong organizational and communication skills are essential for success in a fast-paced ophthalmology setting. Ideal candidates are reliable team players who manage multiple tasks, ensure proper pre-procedure steps, and maintain accurate documentation in the