Eye Care Pretest & Patient Experience Specialist

Total Vision LLC; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Total Vision LLC is a group of highly successful optometry practices focused on world-class eye-care results for patients in California. We are growing and seek team members with energy, focus, and commitment to excel in this environment.

As part of our ophthalmic support team in Los Angeles, you will warmly greet patients, perform pretesting, manage calls and scheduling, and assist doctors during exams. Emphasis is on patient rapport, accuracy, and efficient multi-tasking in a fast-paced

Qualifications

• High school diploma or GED is required.
• Experience in Ophthalmic/Optometric/medical industry is a plus.

Responsibilities

• Greet patients warmly as they proceed to pretesting.
• Handle administrative duties: phones, scheduling, messages, and faxes.
• Perform pretesting: BP, NCT, color, stereo, autoperimetry.
• Advocate for comprehensive health evaluation (Optomap).
• Relate ocular history to the doctor for exam prep.
• Assist with contact lens training and lens orders.

Skills

Communication skills

Patient rapport

Multitasking

Flexibility

Equipment proficiency

Education

High school diploma or GED

Job description

Total Vision LLC is a group of highly successful optometry practices focused on world-class eye-care results for patients in California. We are growing and seek team members with energy, focus, and commitment to excel in this environment.

As part of our ophthalmic support team in Los Angeles, you will warmly greet patients, perform pretesting, manage calls and scheduling, and assist doctors during exams. Emphasis is on patient rapport, accuracy, and efficient multi-tasking in a fast-paced