Eye Care Practice Leader | People & Ops

Talentify; Wexford (Allegheny County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &

LTD benefits

Employee vision discount program

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG is seeking a Practice Manager to lead and develop a high-performing on-site team focused on delivering exceptional patient care. This role drives patient flow, service standards, and operational excellence in a fast-paced clinic environment located on-site.

The Practice Manager partners with the Optometrist and field leadership to align clinical service, staff readiness, and practice growth while modeling accountability and compassion in daily operations.

Qualifications

• 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment.
• High school diploma or equivalent; management education preferred.
• Eyecare or optical practice leadership experience preferred.

Responsibilities

• Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
• Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities.
• Establish clear expectations for practice staff and ensure understanding of daily priorities, roles, patient care standards, and performance goals.
• Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, and evolving service offerings.
• Lead, coach, develop, recognize, and hold team members accountable for performance and patient care standards.

Skills

Leadership experience

Communication

Coaching

Data analysis

Adaptability

Strategic thinking

Team development

Education

High school diploma or equivalent

Business/ hospitality/ healthcare/ management education preferred

Tools

Practice systems

AI-enabled tools

Job description

AEG is seeking a Practice Manager to lead and develop a high-performing on-site team focused on delivering exceptional patient care. This role drives patient flow, service standards, and operational excellence in a fast-paced clinic environment located on-site.

The Practice Manager partners with the Optometrist and field leadership to align clinical service, staff readiness, and practice growth while modeling accountability and compassion in daily operations.