Eye Care Practice Lead: Inspire Teams, Elevate Patient Care

Talentify; Spring Branch (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, & 

Employee vision discount program

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG is seeking a Practice Manager to inspire, develop and support the team, deliver exceptional patient care, and achieve meaningful business results in a fast-paced optical environment. The Practice Manager will lead through people, process, service, technology, and business execution, coordinating patient flow, coaching staff, and ensuring alignment with patient care standards while driving performance.

This on-site leadership role partners with the Optometrist and Field Leadership to support

Qualifications

• Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
• Strong communication, coaching, observation, and follow-up skills.
• Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
• Ability to connect business results to team behaviors, patient care, and operational execution.

Responsibilities

• Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
• Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
• Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
• Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
• Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
• Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.

Skills

Leadership

Communication

Coaching

Staffing

Analysis

Strategic thinking

Education

High school diploma or equivalent

Job description

AEG is seeking a Practice Manager to inspire, develop and support the team, deliver exceptional patient care, and achieve meaningful business results in a fast-paced optical environment. The Practice Manager will lead through people, process, service, technology, and business execution, coordinating patient flow, coaching staff, and ensuring alignment with patient care standards while driving performance.

This on-site leadership role partners with the Optometrist and Field Leadership to support