Eye Care Office Manager & Ops Lead — Bonus Eligible

Clarkson Eyecare; Mount Vernon (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k Matching

Paid PTO

Paid Holidays

Bonus

Maternity Leave

Employee Discounts

Job summary

Clarkson Eyecare in Mount Vernon, IL is seeking an Office Manager to lead daily operations, maximize the Total Patient Experience, and drive sales and profitability at the location. You will oversee team scheduling, merchandising, inventory, training and safety, and coordinate with doctors.

A licensed Office Manager is preferred where required by state law. The role requires strong leadership, adherence to HIPAA/OSHA, and the ability to coach KPI results while maintaining exemplary patient

Qualifications

• Industry related experience will be beneficial.
• Management experience preferred.
• Background check may be required by state.
• Must be able to provide proof of identity and right to work in the United States.
• High school diploma or GED required.

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in Mount Vernon, IL is seeking an Office Manager to lead daily operations, maximize the Total Patient Experience, and drive sales and profitability at the location. You will oversee team scheduling, merchandising, inventory, training and safety, and coordinate with doctors.

A licensed Office Manager is preferred where required by state law. The role requires strong leadership, adherence to HIPAA/OSHA, and the ability to coach KPI results while maintaining exemplary patient