Eye Care Front Desk & Scheduling Specialist

Icarespecialists; Clarks Summit (Lackawanna County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent comprehensive benefits

401(K)

Eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Job summary

Vision Innovation Partners is seeking a personable Patient Care Associate to join our team at the front desk. You will greet patients, check-in/out, schedule, and handle administrative tasks while ensuring a positive patient experience.

We value detail, teamwork, and effective communication. A high school diploma or GED is required; bilingual English/Spanish is a plus. Training available, with opportunities to grow within our Northeastern Eye Institute locations.

Qualifications

• High School diploma or GED required or equivalent.
• Detail-oriented with multitasking ability.
• Exceptional customer service and communication skills.
• Ability to operate in a fast-paced healthcare setting.
• MS Office proficiency; EMR experience a plus.
• Willingness to train; bilingual in English/Spanish a plus.

Responsibilities

• Greet patients and manage front desk activities with a professional demeanor.
• Schedule appointments, check-in/out, and maintain patient records.
• Verify and collect patient charges while filing third-party claims.
• Assist with maintaining office inventory and supplies.
• Support providers by notifying arrivals and streamlining scheduling.
• Provide excellent customer service and travel to other locations as needed.
• Communicate effectively with patients and team members.

Skills

Customer service

Multitasking

Communication skills

MS Office

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Vision Innovation Partners is seeking a personable Patient Care Associate to join our team at the front desk. You will greet patients, check-in/out, schedule, and handle administrative tasks while ensuring a positive patient experience.

We value detail, teamwork, and effective communication. A high school diploma or GED is required; bilingual English/Spanish is a plus. Training available, with opportunities to grow within our Northeastern Eye Institute locations.