Eye Care Front Desk & Patient Services Coordinator

RS Eye Care; Holly Springs (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

401(k)

Medical, dental, and vision insurance

PTO accrual beginning your first day

Job summary

RS Eye Care in Holly Springs, NC seeks a Patient Services Coordinator who will be the friendly face of the practice, handling check-ins, scheduling, and patient inquiries.

No prior experience required; we train the right person. The role emphasizes HIPAA compliance, accurate EMR records, and courteous patient service.

You will work in a fast-paced healthcare setting with opportunities for growth in eye care.

Qualifications

• Customer-focused with excellent communication and written skills.
• Ability to learn EMR systems and office processes quickly.
• Professional appearance and reliable, punctual work ethic.
• Willingness to train and grow in eye care.
• Ability to handle fast-paced environment while maintaining accuracy.

Responsibilities

• Greet patients warmly and create a welcoming, professional environment.
• Check patients in/out and deliver excellent customer service.
• Schedule, confirm, and manage patient appointments.
• Answer calls, emails, faxes, and inquiries sincerely.
• Verify insurance eligibility and benefits.
• Collect patient information and complete paperwork.
• Maintain EMR records accurately.
• Process payments and assist with financial transactions.
• Coordinate patient flow to keep scheduling smooth.
• Support daily operations and HIPAA compliance.

Skills

Customer service

Interpersonal skills

Attention to detail

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

EMR software

Phone/office systems

Job description

RS Eye Care in Holly Springs, NC seeks a Patient Services Coordinator who will be the friendly face of the practice, handling check-ins, scheduling, and patient inquiries.

No prior experience required; we train the right person. The role emphasizes HIPAA compliance, accurate EMR records, and courteous patient service.

You will work in a fast-paced healthcare setting with opportunities for growth in eye care.