Eye Care Doctor Technician: Elevate Patient Experience

Stanton Optical; La Mesa (CA); In loco; USD 38.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Free eyeglasses

Paid time off

Professional development

Employee assistance program

Sales commission

Identity theft protection

Descrizione del lavoro

Stanton Optical in California is seeking a Doctor Technician to deliver outstanding patient service and ensure a seamless flow between clinical and retail teams.

You will greet patients, help with promotions, schedule appointments, and support lab and eyewear operations while maintaining HIPAA-compliant records and high standards of care. A strong customer-service background and an associate degree are required; optical experience is a plus.

Competenze

• 1+ year of customer service experience.
• Associate degree or higher certification.
• Schedule flexibility and ability to multitask in a team.
• Optical experience is a plus.

Mansioni

• Greet patients and assist with inquiries to drive sales.
• Coordinate between retail and clinical teams to ensure smooth operations.
• Schedule and confirm appointments.
• Maintain patient records and HIPAA compliance.
• Assist with basic eyewear repairs and lab work.

Conoscenze

Customer service

Multitasking

Communication

Microsoft 365

Scheduling flexibility

Optical experience

Formazione

Associate degree

Strumenti

Microsoft Office 365

Descrizione del lavoro

Stanton Optical in California is seeking a Doctor Technician to deliver outstanding patient service and ensure a seamless flow between clinical and retail teams.

You will greet patients, help with promotions, schedule appointments, and support lab and eyewear operations while maintaining HIPAA-compliant records and high standards of care. A strong customer-service background and an associate degree are required; optical experience is a plus.