Eye Care Clinic Office Leader

EyeCare Partners LLC; Winston-Salem (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401k + Employer Matching

Paid Time Off and Holidays

Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners LLC is seeking an Assistant Office Manager to lead a patient-focused team at one of our Winston-Salem offices. The role emphasizes operations, policy enforcement, and patient experience across the Total Patient Experience framework.

The ideal candidate has a background in medical office settings, leadership experience, and comfort with standard office software. ABO/NCLE preferred but not required; strong communication and organization are essential.

Qualifications

• Previous medical office experience preferred; previous leadership experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state; proof of identity and right to work in the United States

Responsibilities

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Assist with executing day-to-day operations of the office, including office flow, inventory, and staff training.
• Support Office Manager to guide the office toward success through coaching and collaboration.
• Handle team member and patient questions in the absence of the Office Manager.

Skills

Customer service

Leadership

Team motivation

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC is seeking an Assistant Office Manager to lead a patient-focused team at one of our Winston-Salem offices. The role emphasizes operations, policy enforcement, and patient experience across the Total Patient Experience framework.

The ideal candidate has a background in medical office settings, leadership experience, and comfort with standard office software. ABO/NCLE preferred but not required; strong communication and organization are essential.