Eye Care Office Manager: Lead Patient Experience & Growth

EyeCare Partners LLC; Leavenworth (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

EyeCare Partners is seeking an Office Manager for Leavenworth, KS, to oversee daily office operations and drive Total Patient Experience while maximizing retail sales and supporting medical patients.

The role emphasizes staff coaching, scheduling, inventory control, and adherence to HIPAA/OSHA standards, with ABO/NCLE/LDO credentials preferred but not required. Strong Excel/Word/Office skills are essential.

Qualifications

• Eyecare / optical experience preferred.
• Background check as required by state.
• Proof of identity and right to work in the United States.

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Education

High school diploma or GED

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Office Manager for Leavenworth, KS, to oversee daily office operations and drive Total Patient Experience while maximizing retail sales and supporting medical patients.

The role emphasizes staff coaching, scheduling, inventory control, and adherence to HIPAA/OSHA standards, with ABO/NCLE/LDO credentials preferred but not required. Strong Excel/Word/Office skills are essential.