Eye Care Assistant: Exam Support & Patient Care

LensCrafters; Wyomissing (Berks County); On-site; USD 20,664,000 - 35,818,000; Full time

Job summary

LensCrafters seeks an Optometric Technician to support doctors and retail teams in delivering exceptional eye care. You will greet patients, assist during exams, obtain medical history, and help ensure a smooth patient experience in a fast-paced store.

Strong customer service, clear communication, attention to detail, and HIPAA compliance are essential. Join our team to provide high-quality care and contribute to patient satisfaction across our nationwide network.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Leadership skills
• Strong communicator and listener
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Responsibilities

• Greet patients promptly with a smile and display a professional image.
• Assist the optometrist in eye examinations and prepare patients.
• Review prescriptions and patient information carefully.
• Use the CIAO system for inputting patient data, insurance information, and eye care services with accuracy.

Skills

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

Problem solving

Job description

LensCrafters seeks an Optometric Technician to support doctors and retail teams in delivering exceptional eye care. You will greet patients, assist during exams, obtain medical history, and help ensure a smooth patient experience in a fast-paced store.

Strong customer service, clear communication, attention to detail, and HIPAA compliance are essential. Join our team to provide high-quality care and contribute to patient satisfaction across our nationwide network.