Eye Care Admin Specialist - Patient Experience & Ops

LifeBridge Health; Baltimore (MD); On-site; USD 23,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with employer-m

Tuition reimbursement toward advanced 

Paid time off

Job summary

LifeBridge Health is seeking a detail-oriented healthcare administrative associate to support the Krieger Eye Institute. You will handle patient scheduling, coordinate with providers, and respond promptly to inquiries, ensuring smooth clinic operations.

You will contribute to a team focused on compassionate patient care, accurate record-keeping, and efficient communication across Sinai Hospital services within the LifeBridge Health system.

Qualifications

• HS Diploma/GED preferred.
• 3–5 years of healthcare administrative experience.

Responsibilities

• Provides high level of customer service and administrative support to patients and providers.
• Manages appointments, surgical postings, clinical emergencies and general operational inquiries.
• Promotes department services to patients and referring providers within the system and community.

Skills

Customer service

Administrative support

Healthcare experience

Education

HS Diploma/GED

Job description

LifeBridge Health is seeking a detail-oriented healthcare administrative associate to support the Krieger Eye Institute. You will handle patient scheduling, coordinate with providers, and respond promptly to inquiries, ensuring smooth clinic operations.

You will contribute to a team focused on compassionate patient care, accurate record-keeping, and efficient communication across Sinai Hospital services within the LifeBridge Health system.