Exterior Installations Project Lead

The Home Depot; Washington; On-site; USD 34,000 - 41,000; Full time

Job summary

The Home Depot is seeking an Area Installation Specialist (AIS) to support the install life cycle, perform site measures, assess conditions, and review work quality through Job Site Inspections. You will lead customer communication, manage scope changes, and coordinate with service providers to ensure THD standards are met.

Responsibilities include conducting JSIs, ensuring safety and compliance, resolving issues to prevent delays, and closing all open items to customer satisfaction at project

Qualifications

• Requires a bachelor's degree or equivalent.
• Minimum 5 years of work experience in installation/project management.
• Experience in construction/home improvement preferred.

Responsibilities

• 25% Customer Experience - maintain communication with customers across install life-cycle and resolve questions or changes.
• 60% Job Process Management - manage all jobs in assigned area, perform measurements and inspections, ensure scope changes are documented.
• 15% Operations - handle customer inquiries, resolve services, drive efficient timelines using reporting tools.

Skills

Action Oriented

Business Insights

Collaborates

Communicates Effectively

Customer Focus

Time Management

Negotiation Skills

Business Acumen

Problem Solving

Multi-tasking

Education

Bachelor's degree

Job description

The Home Depot is seeking an Area Installation Specialist (AIS) to support the install life cycle, perform site measures, assess conditions, and review work quality through Job Site Inspections. You will lead customer communication, manage scope changes, and coordinate with service providers to ensure THD standards are met.

Responsibilities include conducting JSIs, ensuring safety and compliance, resolving issues to prevent delays, and closing all open items to customer satisfaction at project