Area Installation Lead & Quality Inspector

The Home Depot; United States; À distance; USD 32 000 - 39 000; Plein temps

Résumé du poste

The Home Depot is seeking an Area Installation Specialist (AIS) to support the customer experience across the install lifecycle. You will perform Job Site Inspections (JSIs), assess conditions, approve or escalate changes, and ensure the install aligns with THD standards.

Key responsibilities include communicating with customers, managing job scope and timelines, coordinating with service providers, and resolving issues to keep installs on track.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum 5 years of work experience.
• Legally permitted to work in the United States.
• Pre-employment testing may be required.

Responsabilités

• Customer Experience: maintain regular communication with customers and manage expectations across the install life-cycle.
• Job Process Management: oversee all jobs in the assigned area, perform inspections, badge checks, and ensure quality per standards.
• Operations: resolve inquiries, drive scope changes, and utilize reports to improve install timelines.

Formation

Bachelor's degree or equivalent

Description du poste

The Home Depot is seeking an Area Installation Specialist (AIS) to support the customer experience across the install lifecycle. You will perform Job Site Inspections (JSIs), assess conditions, approve or escalate changes, and ensure the install aligns with THD standards.

Key responsibilities include communicating with customers, managing job scope and timelines, coordinating with service providers, and resolving issues to keep installs on track.