Residence Inn Denver City Center - Front Desk Agent

Aimbridge Hospitality, LLC; Denver (CO); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Join Residence Inn Denver City Center as a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures at our downtown Denver hotel.

We seek candidates with open weekend availability, able to work 7a-3p and 3p-11p shifts, and who thrive in a fast-paced hospitality environment. High school diploma and hospitality software familiarity preferred.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service that make guests feel at home.
• Communication Champ: clearly, confidently communicate with guests and coordinate with the team.
• Quick-Thinking Problem Solver: think fast, act smart, and turn hiccups into happy endings.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

We are looking for candidates who have open availability, with required weekend availability; and are open to a mix of our AM and PM shifts (7a-3p, 3p-11p).

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Whether visitors are in town to work, rest or relax, our fully upgraded downtown Denver hotel offers stylish décor, smartly designed workspaces, fully equipped kitchens and complimentary Wi-fi. When our guests are done for the day, we invite them to swing by the Residence Inn Mix for an evening beverage, or retreat to our freshly revitalized rooms to catch up on their favorite shows and movies, courtesy of premium channels and HDTVs. During downtime, our conveniently located hotel near the Pepsi Center makes it easy for guests to watch performances from world renown artists. Our extended stay hotel in Denver is proud to offer incredible savings with exclusive savings, so whether it’s business travel or a weekend getaway, everyone enjoy worry-free stays in downtown Denver. We strive to be a home away from home, at the Residence Inn Denver City Center.

Application deadline for Colorado positions: 10/2/26 We are looking for candidates who have open availability, with required weekend availability; and are open to a mix of our AM and PM shifts (7a-3p, 3p-11p).