Extended Stay America Dayton - North - Front Desk Agent

Aimbridge Hospitality, LLC; Dayton (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Extended Stay America – Dayton – North is hiring a Front Desk Agent to provide exceptional guest service, handle check-ins and inquiries, and support a welcoming, home-like experience for guests. You will coordinate with the team to ensure smooth operations and accurate billing.

The role requires a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office. Daily Pay options and comprehensive benefits are among the perks.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Deliver warm, guest-focused service and welcoming interactions.
• Communicate clearly with guests and team to ensure smooth operations.
• Resolve issues quickly to turn challenges into positive guest experiences.
• Handle reservations, check-ins/outs, and billing with accuracy and efficiency.

Skills

Guest service excellence

Clear communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check‑ins, check‑outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Extended Stay America – Dayton – North offers a practical, residential‑style workplace designed for guests staying several nights or longer. Located just off I‑75, the hotel provides convenient access to major Dayton attractions such as the National Museum of the U.S. Air Force, The Dayton Art Institute, Cox Arboretum MetroPark, and the Boonshoft Museum of Discovery. Team members support spacious suites with full kitchens, complimentary Wi‑Fi, grab‑and‑go breakfast, on‑site laundry, and pet‑friendly accommodations. It’s a straightforward, welcoming environment suited for staff who enjoy providing consistent, home‑like hospitality for long‑term travelers.

Application deadline for Colorado positions: 11/14/25