Express Service Advisor - Fast, Friendly Vehicle Care

Gandrud Chevrolet, nissan, Dodge, Chrysler, Jeep; Green Bay (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

Gandrud Chevrolet, Nissan, Dodge, Chrysler, Jeep in Green Bay is seeking an Express Service Advisor. This role involves greeting customers, listening to their needs, preparing repair orders, and scheduling appointments. You will determine maintenance based on vehicle history and provide accurate cost estimates. Strong communication and organizational skills are essential. Join us in providing industry-leading customer care in a welcoming environment.

Qualifications

• Excellent customer service skills and ability to communicate effectively.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Determine and recommend maintenance based on age, mileage, and history of vehicle.
• Prepare a complete and accurate cost estimate for labor and parts.
• Establish follow-up times.
• Monitor vehicle progress and update customers frequently.
• Verify final invoice matches the work performed.
• Explain completed work and charges to customers.

Job description

Gandrud Chevrolet, Nissan, Dodge, Chrysler, Jeep in Green Bay is seeking an Express Service Advisor. This role involves greeting customers, listening to their needs, preparing repair orders, and scheduling appointments. You will determine maintenance based on vehicle history and provide accurate cost estimates. Strong communication and organizational skills are essential. Join us in providing industry-leading customer care in a welcoming environment.