Express Auto Service Advisor — Training Available

Legacy Chevrolet GMC; Town of Texas (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401K

Health & Wellness Program

Company paid vacation and holidays

Job summary

Legacy Chevrolet GMC is looking for an Express Service Advisor in Town of Texas. This position serves as the communication bridge between customers and technicians, ensuring effective service delivery and customer satisfaction.

The ideal candidate should possess a pleasant demeanor, strong customer service skills, and a willingness to learn. The role includes responsibilities like assisting customers with express service needs and scheduling service appointments. Competitive pay and benefits such as health, dental, and 401K are offered.

Qualifications

• No experience necessary; willing to train.
• Unrestricted Texas driver's license and clean driving record required.
• Willingness to learn and work in a fast-paced environment.

Responsibilities

• Maintain an Excellent CSI (Customer Satisfaction Index).
• Assist customers with express service needs.
• Schedule service for customers for prompt diagnostics.
• Make repair recommendations and manage customer expectations.
• Ensure documentation compliance with regulations.

Skills

Excellent communication skills

Customer service skills

Problem-solving skills

Automotive mechanical/electrical knowledge

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Legacy Chevrolet GMC is looking for an Express Service Advisor in Town of Texas. This position serves as the communication bridge between customers and technicians, ensuring effective service delivery and customer satisfaction.

The ideal candidate should possess a pleasant demeanor, strong customer service skills, and a willingness to learn. The role includes responsibilities like assisting customers with express service needs and scheduling service appointments. Competitive pay and benefits such as health, dental, and 401K are offered.