Express Service Advisor | Flexible Hours + Health Insurance

Gordie Boucher Ford of Kenosha, Inc; Kenosha (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Gordie Boucher Ford of Kenosha, Inc. is hiring an Express Service Advisor to greet customers, document service needs, and open repair orders. You will communicate with technicians, provide status updates, and explain estimates clearly to ensure timely, quality service.

We value a positive attitude, professional appearance, and strong multitasking ability in a fast-paced dealership environment. Basic computer skills and a valid driver’s license are required.

Qualifications

• Strong customer-service and communication skills required.
• Professional appearance and demeanor essential.
• Ability to multitask and stay organized in a fast-paced service drive.
• Comfortable using computers and dealership software; willing to learn.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Document services and vehicle concerns accurately.
• Open and maintain repair orders in dealership systems.
• Conduct basic vehicle walk-arounds and note conditions.
• Recommend routine maintenance per manufacturer guidelines.
• Update customers on vehicle status and explanations.
• Coordinate with technicians to address customer concerns and approvals.
• Ensure timely completion and pickup of vehicles.
• Maintain a clean, professional service-drive environment.

Skills

Customer-service

Communication

Positive attitude

Professional appearance

Detail-oriented

Multitasking

Explain information clearly

Fast-paced environment

Computer literacy

Valid driver's license

Job description

Gordie Boucher Ford of Kenosha, Inc. is hiring an Express Service Advisor to greet customers, document service needs, and open repair orders. You will communicate with technicians, provide status updates, and explain estimates clearly to ensure timely, quality service.

We value a positive attitude, professional appearance, and strong multitasking ability in a fast-paced dealership environment. Basic computer skills and a valid driver’s license are required.