Express Service Advisor – Fast, Customer-Focused

Buick GMC; Mequon (WI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Signing bonus

Full health insurance (Medical, Dental

Vision

401K with employer match

Disability & life insurance

Profit sharing

Career growth opportunities

Job summary

Sommer's Automotive in Mequon, Wisconsin seeks an enthusiastic Automotive Express Service Advisor to join our team. No automotive experience is required to succeed in this fast-paced role, with a $2,000 signing bonus for qualified applicants and a compensation range of $60,000–$70,000 annually.

Responsibilities include greeting customers, managing express service appointments, providing cost estimates, and collaborating with technicians to ensure quick, high-quality service.

Responsibilities

• Greet customers promptly and provide an exceptional service experience.
• Efficiently manage express service appointments, ensuring quick and effective service.
• Communicate clearly with customers to understand their vehicle needs and recommend appropriate services.
• Provide accurate cost estimates for services and explain the benefits of various options.
• Collaborate with technicians to ensure timely and high-quality service delivery.
• Ensure a smooth and efficient process from check-in to checkout, minimizing wait times.
• Keep customers updated on the status of their vehicles and any additional services required.
• Handle customer inquiries professionally and resolve issues in a timely manner.
• Follow up with customers on the status of their vehicle
• Sets and achieves targeted sales goals.
• Maintain a clean and organized service area to promote positive customer experiences.

Job description

Sommer's Automotive in Mequon, Wisconsin seeks an enthusiastic Automotive Express Service Advisor to join our team. No automotive experience is required to succeed in this fast-paced role, with a $2,000 signing bonus for qualified applicants and a compensation range of $60,000–$70,000 annually.

Responsibilities include greeting customers, managing express service appointments, providing cost estimates, and collaborating with technicians to ensure quick, high-quality service.