Experienced Shift Manager

McDonald's; Warner (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

A prominent fast-food restaurant in Warner, New Hampshire, is seeking a dedicated Swing Manager to lead daily shifts ensuring excellent service and operational standards. Responsibilities include directing the crew, managing inventory, and achieving sales targets while fostering team development and customer satisfaction. Flexible scheduling is required, and previous leadership experience in hospitality or retail is preferred for this fast-paced environment.

Qualifications

• Previous leadership experience in hospitality or retail is preferred.
• Ability to inspire and direct a team through example.
• Commitment to high standards in service and operations.

Responsibilities

• Oversee daily shifts and ensure fast, friendly service.
• Manage operations including inventory and sales goals.
• Train new team members and foster a high-performance environment.

Skills

Leadership

Strong people skills

Can-do attitude

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.