Opening Shift Manager (one weekend day a must)

McDonald's; Tilton (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading fast-food restaurant is seeking a Swing Manager to oversee daily shifts in Tilton, New Hampshire. The role focuses on ensuring fast and friendly service while maintaining high standards for Quality, Service, and Cleanliness (QSC). Responsibilities include managing operations like inventory and scheduling, leading the team, and ensuring customer satisfaction. This position requires a flexible schedule, as the manager will cover varied shifts including day, night, and weekends.

Qualifications

• Previous leadership in hospitality or retail is often preferred.
• Ability to work in a fast-paced, team-focused environment.
• Commitment to high standards.

Responsibilities

• Inspires and directs crew and other managers.
• Manages daily tasks like inventory and sales targets.
• Ensures fast, accurate, and friendly service.

Skills

Strong people skills

Leadership

Can-do attitude

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.