Experienced 3rd Party HC Collections - Remote (Central Time Zone Schedule)

Account Control Technology; Houston (TX); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunity

Bonus opportunity

Health insurance

401k matching

Paid time off

Paid holidays

Job summary

Account Control Technology in Fort Worth, TX is seeking a Remote Call Center Representative with 3rd party healthcare collections experience. The role offers a CST/EST-friendly schedule and work-from-home setup, including company-issued equipment and paid training.

You will contact consumers by phone, update account records, perform skip tracing, and work to resolve unpaid balances while complying with laws and internal policies. This is a full-time remote opportunity with growth potential.

Qualifications

• 3rd party healthcare collections experience.
• Positive, friendly demeanor and proactive approach.
• Strong communication skills in calls and correspondence.
• Proficient computer skills and data entry accuracy.
• Ability to work independently and prioritize tasks.

Responsibilities

• Communicate with consumers by telephone to resolve unpaid accounts.
• Update account information and document call activity accurately.
• Perform skip tracing to locate contact details.
• Counsel delinquent consumers to facilitate payments.
• Follow applicable laws and company policies.
• Adhere to internal procedures and maintain knowledge of processes.
• Provide feedback for process improvements.
• Support management with assigned duties.

Skills

3rd party HC collections

Communication skills

Computer skills

Independent work

Ambition to grow

Job description

Account Control Technology

Experienced 3rd Party HC Collections - Remote (Central Time Zone Schedule)

US-TX-Fort Worth

Job ID: 2026-3200

# of Openings: 15

Category: Collections

Fort Worth, Texas

Overview

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position (CST/EST considered)

Compensation: $18-24/hour based on 3rd party HC experience

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Qualified candidates must have 3rd party healthcare collections experience.

Why should you consider TSI ?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received
• Skip tracing to locate consumer contact information
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
• Complying with and staying up-to-date on all TSI policies and procedures
• Maintaining knowledge of functional areas, company policies, and procedures
• Providing feedback to management concerning possible problems or areas of improvement
• Making recommendations to implement improved processes
• Performing other duties as assigned by management

Qualifications

• High levels of ambition, keen to grow their career
• Experience with healthcare 3rd party collections
• A positive, friendly, demeanor who finds joy in everyday
• Strong communication skills
• Proficient computer skills
• The ability to work and prioritize independently

For Remote Positions:

• The minimum internet speed requirements for remote work are as follows:
• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Equal employment opportunity, including veterans and individuals with disabilities.

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