Experience Services Coordinator

Hopesglobalgetaways; Cary (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Structured onboarding

Access to coordination tools

Travel-related incentives

Opportunities for advancement

Job summary

A travel services company is seeking an Experience Services Coordinator to support clients preparing for travel. Responsibilities include gathering client interests, organizing itineraries, and maintaining communication throughout the planning process. This position is remote and designed for individuals who excel in organization and effective communication. Applicants must be at least 18 years old and authorized to work in specified regions, including the United States. Join a supportive environment with flexible scheduling and access to resources.

Qualifications

• Comfortable working independently in a virtual setting.
• At least 18 years of age.
• Authorized to work in the specified regions.

Responsibilities

• Communicate with clients to gather travel interests and planning preferences.
• Assist with organizing itinerary components like accommodations and transportation.
• Provide updates related to reservation progress.
• Respond to client questions through phone, email, and messaging platforms.
• Maintain accurate records related to coordination activity.

Skills

Strong communication skills

Reliable organization

Attention to details

Familiarity with web-based communication platforms

Job description

Position Summary

We are currently expanding our team and inviting applications for an Experience Services Coordinator opportunity. In this role, you'll support clients as they prepare for upcoming travel experiences by assisting with planning steps, organizing service-related details, and helping ensure each stage of the coordination process remains clear and on track.

This remote position is well suited for individuals who enjoy helping others stay organized, communicating effectively with clients, and contributing to positive service experiences in a flexible virtual environment. Guided onboarding and continued support resources are available for selected candidates.

Core Responsibilities

• Communicate with clients to gather travel interests, timelines, and planning preferences


• Assist with organizing itinerary components such as accommodations, transportation, and activities


• Provide updates related to reservation progress and upcoming coordination steps


• Help review available travel selections through approved supplier systems


• Respond to client questions using phone, email, and secure messaging platforms


• Maintain accurate records connected to coordination activity and planning updates

What This Opportunity Includes

• Flexible scheduling designed for independent workflow


• Structured onboarding with continued access to learning resources


• Access to established coordination tools and supplier partnerships


• Eligibility for travel-related incentives and recognition programs


• Opportunities to expand into advanced planning or advisory pathways

Preferred Qualifications

• Strong communication skills


• Reliable organization and attention to important coordination details


• Comfort working independently in a virtual setting


• Familiarity with web-based communication platforms and online tools


• Must be at least 18 years of age or older


• Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions