Client Support Consultant

Hopesglobalgetaways; Denton (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Access to industry planning tools

Eligibility for travel-related incentives

Job summary

A travel planning company is seeking a Client Support Consultant to assist clients in organizing their travel experiences. The role involves communication with clients, managing reservation components, and supporting clients via various digital communication tools. This position offers a fully remote work environment with flexible scheduling and structured onboarding, making it suitable for entry-level and experienced applicants. Strong communication skills and an organized approach are essential, and applicants must be at least 18 years old.

Qualifications

• Must be at least 18 years old.
• Experience in customer service, hospitality, scheduling, or administrative support is helpful but not required.
• Basic computer and internet navigation skills.

Responsibilities

• Communicate with clients regarding their travel goals and scheduling needs.
• Assist with organizing reservation components such as lodging, transportation, and activities.
• Respond to client inquiries using phone, email, and digital communication tools.

Skills

Strong communication and customer support skills

Organized approach to managing multiple details

Comfortable working independently in a remote setting

Job description

Role Summary

We are currently seeking dependable and service-focused individuals to join our team as Client Support Consultant. In this role, you'll assist clients as they prepare for upcoming travel experiences by helping organize planning details, answering questions, and supporting the coordination of reservations using established partner resources.

This opportunity is ideal for individuals who enjoy helping others stay organized, communicating clearly with clients, and working independently in a flexible remote environment. Guided onboarding and continued mentorship are provided, making this position a great fit for both entry-level applicants and those with prior support experience.

Key Responsibilities

• Communicate with clients with their travel goals and scheduling needs
• Assist with organizing reservation components such as lodging, transportation, and activities
• Provide timely updates regarding confirmations
• Review available options through approved supplier platforms
• Respond to client inquiries using phone, email, and digital communication tools
• Maintain accurate records related to planning progress and coordination activity
• Stay informed about destination highlights, travel updates, and current supplier promotions

What This Opportunity Offers

• Fully remote work environment
• Flexible scheduling designed for independent workflow
• Structured onboarding and ongoing learning resources
• Access to industry planning tools and supplier networks
• Eligibility for travel-related incentives and recognition opportunities
• Opportunities to grow into expanded coordination or advisory roles

Qualifications

• Strong communication and customer support skills
• Organized approach to managing multiple details
• Comfortable working independently in a remote setting
• Basic computer and internet navigation skills
• Experience in customer service, hospitality, scheduling, or administrative support is helpful but not required
• Must be at least 18 years old
• Applicants must be authorized to work within the US, UK, Mexico, Australia, Spain, or approved qualified regions