Experience & Membership Concierge (Flexible Hours)

The NOW Flower Mound; Flower Mound (TX); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Team member discounts

Career growth opportunities

Competitive compensation

Generous commissions

Job summary

The NOW Flower Mound is looking for an Experience Guide to enhance guest experiences, drive sales of enhancements and memberships, and ensure daily operations run smoothly. This role involves greeting guests, booking appointments, and maintaining a positive atmosphere. Ideal candidates will have strong guest service skills, enthusiasm, and the ability to work efficiently in a fast-paced environment. Join a supportive team and enjoy a flexible working schedule with career growth opportunities.

Qualifications

• Sales and service-related experience preferred.
• Ability to be efficient and detail-oriented in a fast-paced environment.
• Must have enthusiasm and possess excellent guest service skills.
• Strong communication skills including actively listening and empathizing.

Responsibilities

• Provide top-level service for guests and team members.
• Warmly greet and check in guests.
• Actively drive enhancement, membership, and gift card sales.
• Accurately book, edit, and cancel massage appointments.

Skills

Guest service skills

Sales experience

Communication skills

Detail-oriented

Problem-solving skills

Team player

Job description

The NOW Flower Mound is looking for an Experience Guide to enhance guest experiences, drive sales of enhancements and memberships, and ensure daily operations run smoothly. This role involves greeting guests, booking appointments, and maintaining a positive atmosphere. Ideal candidates will have strong guest service skills, enthusiasm, and the ability to work efficiently in a fast-paced environment. Join a supportive team and enjoy a flexible working schedule with career growth opportunities.