Experience Manager: Beauty Guest Experience Leader

Ulta Beauty, Inc.; Lompoc (CA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. seeks an Experience Manager to lead a high-performing team and drive guest experience, services, and retail sales.

You will manage stylists, estheticians and coordinators, delivering exceptional guest service and top-line growth while upholding Ulta Beauty standards and policies. Expect to coach staff, optimize scheduling and payroll, and stay ahead of industry trends to improve guest satisfaction and store performance.

Qualifications

• 2-3+ years relevant, fast-paced retail management work experience
• Financial management: driving top-line sales and controlling expenses
• Cosmetology management: advanced competency in services and guest experience
• Retail management: inventory, merchandise directives, service culture
• Leadership management: attracting, developing and motivating top talent

Responsibilities

• Lead a high-performing team of stylists, estheticians, guest coordinators and boutique leads
• Drive top-line sales, guest experience, and service quality to meet store goals
• Manage scheduling, payroll budgets, and labor to optimize productivity
• Ensure compliance with policies, procedures and safety standards
• Coach and develop associates through training and feedback

Skills

Retail management experience

Financial management

Cosmetology management

Team leadership

Communication

Education

Bachelor’s degree is preferred

Cosmetology license (where required by state law)

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty, Inc. seeks an Experience Manager to lead a high-performing team and drive guest experience, services, and retail sales.

You will manage stylists, estheticians and coordinators, delivering exceptional guest service and top-line growth while upholding Ulta Beauty standards and policies. Expect to coach staff, optimize scheduling and payroll, and stay ahead of industry trends to improve guest satisfaction and store performance.