Experience Leader: Guest Experience & Growth

Ulta Beauty; Augusta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Ulta Beauty in Augusta, GA seeks an Experience Manager to lead a dynamic team of stylists, estheticians and sales staff. You will own guest experience, services, and boutique operations while driving top-line sales and maintaining brand standards.

Ideal candidates have 2–3+ years of retail management, strong leadership, and a cosmetology mindset to support service offerings and guest satisfaction across departments.

Qualifications

• In-depth retail management experience (2–3+ years).
• Strong financial acumen: sales, payroll, expenses.
• Cosmetology management knowledge and licensing requirements.
• Proven leadership, hiring, coaching and performance management.

Responsibilities

• Lead guest experience and drive top-line sales across services, boutiques and retail.
• Develop and coach a high-performing team aligned to brand standards.
• Ensure store procedures, scheduling, inventory, and compliance are followed.
• Manage guest satisfaction, loyalty programs and product attachments.
• Communicate trends and insights to field leadership.

Skills

Leadership

Customer Service

Communication

Sales Growth

Team Building

Education

Bachelor’s degree preferred

Cosmetology license (where required by state)

Tools

POS System

Microsoft Office

Apple devices

Job description

Ulta Beauty in Augusta, GA seeks an Experience Manager to lead a dynamic team of stylists, estheticians and sales staff. You will own guest experience, services, and boutique operations while driving top-line sales and maintaining brand standards.

Ideal candidates have 2–3+ years of retail management, strong leadership, and a cosmetology mindset to support service offerings and guest satisfaction across departments.