Experience Leader: Drive Guest Experience & Growth

Ulta Beauty, Inc.; Jonesboro (AR); On-site; USD 60,000 - 85,000; Full time

Job summary

Ulta Beauty in Jonesboro, AR seeks an Experience Manager to lead a team of stylists, estheticians, guest coordinators, and sales staff to deliver an exceptional guest experience while driving services, boutiques, and retail sales.

The role requires 2-3+ years of fast-paced retail management, strong leadership, and financial acumen. Expect full-time hours, a dynamic beauty-focused environment, and opportunities for growth within the Ulta Beauty organization.

Qualifications

• Bachelor’s degree is preferred.
• Cosmetology license and/or cosmetology management license where required by state law.
• 2-3+ years relevant, fast-paced retail management work experience.
• Financial management: driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
• Leadership: attract, develop, and motivate top talent; lead and influence a team.

Responsibilities

• Lead a high-performing team to deliver guest experience, services, and retail goals.
• Drive profitability through operating excellence, sales growth, and cost control.
• Schedule staffing to meet store needs and payroll targets.
• Develop staff through coaching, training, and performance discussions.
• Ensure compliance with policies, procedures, and standards.

Skills

POS system

Microsoft Office

Apple devices

Communication skills

Team leadership

Education

Bachelor’s degree preferred

Cosmetology license/management license

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty in Jonesboro, AR seeks an Experience Manager to lead a team of stylists, estheticians, guest coordinators, and sales staff to deliver an exceptional guest experience while driving services, boutiques, and retail sales.

The role requires 2-3+ years of fast-paced retail management, strong leadership, and financial acumen. Expect full-time hours, a dynamic beauty-focused environment, and opportunities for growth within the Ulta Beauty organization.