Experience Leader: Beauty Retail & Services

Ulta Beauty; Tinley Park (IL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking an Experience Manager to lead a store team of stylists, estheticians, guest coordinators, and managers. You will be accountable for guest experience, services, boutiques, and retail sales, while driving Net Promoter Score and ensuring operational standards.

The role requires driving profitability through top-line sales, payroll budgeting, and adherence to company policies. This leadership position emphasizes coaching, development, and a customer‑first mindset.

Qualifications

• Bachelor’s degree preferred; cosmetology/licensing not required for this role.
• 2-3+ years retail management or equivalent experience in a fast-paced environment.
• Experience driving top-line sales and managing payroll and expenses.

Responsibilities

• Lead a high-performing store team to deliver guest experience and sales growth.

Skills

Tech proficiency

Communication skills

Collaboration

Organization

Adaptability

Education

Bachelor’s degree preferred

Tools

POS system

MS Office

Apple devices

Job description

Ulta Beauty is seeking an Experience Manager to lead a store team of stylists, estheticians, guest coordinators, and managers. You will be accountable for guest experience, services, boutiques, and retail sales, while driving Net Promoter Score and ensuring operational standards.

The role requires driving profitability through top-line sales, payroll budgeting, and adherence to company policies. This leadership position emphasizes coaching, development, and a customer‑first mindset.